Frequently asked questions
What wax do you use?
We use 100% Vegan and Cruelty Free Soy Wax. The soy wax we use is sustainably sourced and renewable, making it a more eco-friendly choice compared to traditional paraffin wax candles. It also has a lower melting point, which means it burns slower and more evenly, resulting in a longer-lasting candle.
What wicks do you use?
The wicks we use are made from pure long strand ring spun cotton and paper. It ensures an excellent burn profile, offering a reduced afterglow, smoke and soot.
Why are the essential oil candles more expensive?
The fragrance and essential oils that we use are all Vegan and Cruelty Free. The reason why essential oils are more expensive, is due to the natural products being extracted from different plants. This is done through processes such as steam distillation, solvent extraction and expressed oils. Fragrance oils are synthetic scents made in labs - they are still super safe and free from Parabens!
Why is the scent of my essential oil candle not as strong as others?
Because they are made entirely of natural substances, candles infused with essential oils are more for aromatherapeutic benefits. The smell is very subtle and not overpowering at all. For a stronger smelling scent try a candle from our classic collection!
Can the glass jars be reused?
Once there is about 1/4 inch of wax left, stop using the candle. Use caution and care when removing the remaining wax, wicks and any labels.
We suggest to gently scrape out the wax and wicks/wick stickers with a plastic utensil.
REMEMBER... dispose all wax in the bin - never put wax down the drain. Then place the container in hot soapy water to soften any residue and labels, and wash, rinse and dry.
If you return 3 clean candle jars to us we will give you a free candle!
Do you ship outside of the UK?
Yes! We offer worldwide shipping.